Privacy Policy

At Ceramics Sculpture Studio, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information. By visiting our website or providing your personal data in any way, you agree to the terms outlined here.

This policy applies only to Ceramics Sculpture Studio’s website and services. Third-party websites, services, or products linked from our site may have their own privacy policies.

1. Information We Collect

Personal Data” refers to any information that identifies you, either directly or indirectly. This may include:

  • Name, email address, phone number, and postal address

  • Date of birth and gender

  • Payment information (processed securely by third-party providers)

  • Preferences, interests, and communications with us

  • Website usage information, cookies, and IP addresses

Some information may be required to provide our services, such as your name, email address, or payment details.

We collect Personal Data through forms, subscriptions, transactions, or the use of cookies on our website.

2. How We Use Your Personal Data

We use your information for purposes including:

  1. Providing and improving access to our website and services

  2. Communicating updates, promotions, and news

  3. Personalizing content and user experience

  4. Processing transactions, orders, bookings, refunds, and deliveries

  5. Understanding preferences and improving our services

  6. Analysing usage for website optimisation

  7. Ensuring security and preventing fraud

    3. Sharing Your Personal Data

    We may share your Personal Data with trusted third parties to help us deliver our services, such as:

    • E-commerce platform providers, website hosts, or delivery couriers

    • Marketing services (e.g., MailChimp, Squarespace for email communications – see their privacy policy)

    • Payment processors, credit reference, and fraud prevention agencies

    We do not sell or share your Personal Data for third-party marketing purposes.

    Some information may be transferred outside your country as required by law or to fulfil services.

    4. Links to Other Websites

    Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites. Please review the privacy policies of any third-party sites you visit.

5. Data Retention

We keep Personal Data only as long as necessary to provide our services or comply with legal obligations. Even if you unsubscribe from communications, we may retain certain information as permitted by law.

6. Data Security

We store Personal Data securely on our servers or with trusted third-party providers. While we take reasonable precautions, email and other electronic communications may not be fully secure. We cannot be held responsible for unauthorised access beyond our control or actions by third parties. In the event of a data breach, we may notify you via our website or email.

7. Your Rights

You have the right to:

  • Access, correct, or update your Personal Data

  • Request deletion of your data, subject to legal or contractual obligations

Requests can be made by contacting us or, if applicable, via your account on our website.

8. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page and, where appropriate, notified via email. Please review regularly.

9. Contact Us

For any questions, comments, or complaints regarding your Personal Data or this Privacy Policy, please contact:

Ceramics Sculpture Studio
Kingsgate Workshops Trust, Studio 12
114–116 Kingsgate Road, West Hampstead, NW6 2JG, London, UK
Phone: +44 (0) 741 450 1833
Email: contact@ceramicssculpturestudio.com

Please provide as much detail as possible when contacting us.